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Contacting the municipality

Do you have a question you want to ask the municipality of Almere? Do you want to apply for a municipal product or make an appointment? You can do that quickly and easily through our digital service desk 'Digitaal Loket' (Dutch only).

Digitaal Loket

More and more municipal services are available online in our Digitaal Loket. You can access it from your own home 24 hours a day. Some municipal products are even cheaper online than they are when you apply for them in city hall (i.e. extracts). In our Digitaal Loket you can easily make an appoint to visit 'Burgerzaken en Belastingen' (Civil affairs and taxes). You can also make mention of broken street lights, litter or loose sidewalk tiles.


Do you have a question about the municipality's services? Are you having trouble finding something on our website? Use our contact form.


Would you rather call us? On work days between 8.30 and 17.00h (Friday 8.30 - 13.00h) you can reach us through the short, easy-to-remember phone number 14 036. If you are calling from abroad, you call +31 36 539 99 11.

Service desk

For a number of municipal products, it is necessary to come to city hall in person. Most of the municipality's service desks are located in city hall.

Main service desk city hall

Almere's city hall is centrally located in the city centre. It is easy to reach by car, bicycle, public transportation or on foot. Naturally, city hall is also accessible to people with reduced mobility.

Opening hours

Monday to Friday: 08.30-17.00h
Thursday: 08.30-20.00h


Visiting address: Stadhuisplein 1, 1315 HR Almere
Postal address: Postbus 200, 1300 AE Almere

Directions by train

Train station Almere Centrum: take the Stationsplein exit and walk straight ahead through the Stationsstraat until you get to Stadhuisplein. The main entrance of city hall is on your left. The executive wing, the 'Burgerzaal' and the city hall wedding venue can be accessed through the back entrance (Landdroststraat).

Directions by car

Take exit 5: Almere Stad / S103, follow the Veluwedreef. After 2 km, turn left at the crossing, follow the signs to 'Centrum' (Cinemadreef); turn left at the third traffic light (Landdroststraat, just after the red building), turn right after 50 meters (parking lot city hall). Also see the map.